Cadillac Owner Center

Cadillac focuses on its customers' needs by ensuring that information on vehicle care for its cars is easy to access and user-friendly. Cadillac owners benefit from several resources that make it easy to stay on top of their vehicle's care and understand recommended service intervals.



The Cadillac Owner Center is a comprehensive digital platform where vehicle drivers can find detailed information about their particular model. After enrolling their vehicle, owners can log in to view a personalized dashboard with information on their Cadillac's service plan, service history, and coverage. The Owner Center also provides access to owner’s manuals, instructional videos, and step-by-step guides to assist users handle simple repairs or understand certain vehicle features.

Cadillac Mobile App

Cadillac has embraced digital tools into its customer service with the MyCadillac mobile app, available for both Android and iOS devices. Through this app, users can keep track of their vehicle’s health by getting alerts about service requirements, such as fluid changes, tire rotations, or brake checks. The app also offers convenient features like starting the car remotely, lock and unlock capabilities, and the option to schedule a service appointment directly with the nearest Cadillac service center. For recently launched vehicles, the app can even provide real-time diagnostic information to notify drivers of any potential issues before they become bigger problems.

In-Vehicle Information

Many Cadillac vehicles come equipped with an built-in information system that includes maintenance alerts and notifications. When a maintenance is required, the vehicle shows alerts on the dashboard, letting the driver know of required tasks. This system not only keeps owners aware to follow the schedule but also offers detailed explanations of each task, making it simpler for drivers to understand the importance of each service.

Cadillac Dealership Network

Cadillac dealerships play a major part in communicating service and maintenance information to vehicle owners. When drivers visit an official service center for service, the advisors offers a detailed explanation of the suggested tasks, ensuring that customers are aware of the necessity of each task. Additionally, dealerships maintain digital logs of every maintenance appointment, enabling users to easily access their service history for future needs.

Printed and Online Resources

Cadillac provides printed owner’s manuals and booklets that outline the vehicle’s service intervals, recommended fluids, tire pressure specifications, and other essential information. For those who prefer digital resources, Cadillac’s website has a dedicated section for maintenance tips where drivers can find articles, videos, and tips on how to keep their vehicles in peak condition.



By offering a combination of digital tools, in-person assistance, and easy-to-follow resources, Cadillac guarantees that customers are well-informed about their vehicle’s service and maintenance requirements, ultimately enhancing the longevity of their Cadillac.